Day & Night Front Office Receptionist

LOCATION: Best Western Plus Dover Marina Hotel & Spa
HOURS: Part of a 7 day week night roster
START: As soon as possible
SALARY: Negotiable depending upon experience
POSITION: Full Time
DESCRIPTION
Our guests expect the highest standards in customer service and we are looking for a Night Front Office Receptionist to enjoy our friendly team
The ideal candidates will have the following
• The availability to work evenings, weekends and Bank Holidays primarily between the hours of 11pm and 7am but also as part of the day rota with hours between 7am and 11pm
• A customer focused outlook
• Good communication skills and presentation
• A Minimum 1 years’ experience in the hotel industry would be desirable but not essential
• Experience as a receptionist in a branded hotel would be an advantage
• Knowledge of Brilliant Software would be advantageous.
The Duties includes:-
• Ensuring the smooth running of Front Desk operations such as Check in/Check out
• Dealing and processing incoming reservations
• Make sure all rates and rate codes are correct in the system
• Dealing with guest issues in an appropriate manner
• Assisting other departments whenever required
• Making sure the banking and cash float is reconciled at the end of each shift
All enquiries and applications should be E mailed or posted to the Front Office Manager

E mail: frontoffice@dovermarinahotel.co.uk
Address: Waterloo Crescent, Dover, Kent CT17 9BP
Website: www.dovermarinahotel.co.uk

Front Office Reception Staff

Location: BEST WESTERN PLUS Dover Marina Hotel & Spa
Hours: Part of a 7 day week roster
Start: As soon as possible
Salary: Negotiable depending upon experience
Position: Full Time

Description

Our guests expect the highest standards in customer service and we are looking for a Night Front Office Receptionist and a Day Front Office Receptionist

The ideal candidates will have the following:

The availability to work evenings, weekends and Bank Holidays. The Day Front Office Receptionist will be on a Rota for 7am to 3pm or 3pm-11pm shift
A customer focused outlook
Good communication skills and presentation
A Minimum 1 years experience in the hotel industry would be desirable but not essential
Experience as a receptionist in a branded hotel would be an advantage
Knowledge of Brilliant Software would be advantageous.
The Duties includes:

Ensuring the smooth running of Front Desk operations such as Check in/Check out
Dealing and processing Incoming Reservations
Make sure all Rates and Rate codes are correct in the system
Dealing with Guest Issues in an appropriate manner
Assisting other departments whenever required
Making sure the banking and cash float is reconciled at the end of each shift
All enquiries and applications should be Emailed or posted to the Front Office Manager

Address: Waterloo Crescent, Dover, Kent CT17 9BP
Email: frontoffice@dovermarinahotel.co.uk
Website: www.dovermarinahotel.co.uk

SPA THERAPISTS
LOCATION : BEST WESTERN PLUS Dover Marina Hotel & Spa
HOURS : Part of a 7 day week roster
START : As soon as possible
SALARY : Negotiable plus additional benefits depending upon experience
POSITION : 2 Part Time positions (Minimum 12 hours per week) or 1 Full Time position

DESCRIPTION

The 4 star BEST WESTERN PLUS Dover Marina Hotel & Spa which is part of the Leaf Hotel Group, requires 2 experienced Therapists part time or 1 full time Therapist to work in our modern Waterfront Spa.

The part time positions are offering a minimum of 12 hours per week employment.

The Waterfront Spa has a strong local customer base together with demand from our regular corporate and leisure hotel guests.

As a member of the Spa and Gym team you will play a key role in delivering a high level of service to our customers.

We are looking for candidates with previous experience in a Spa or Salon and who possess an NVQ level 2 & NVQ level 3 Beauty.

The ideal applicant will have good communication skills, good presentation and be prepared to work shifts scheduled over a 7 day roster.

This is an excellent opportunity work in a professional Spa which can offer excellent career development.

Contact:Spa Manager – Lauren Griffiths
Telephone: 01304 203 633
E mail: spa@dovermarinahotel.co.uk
Address: Waterloo Crescent, Dover CT17 9BP
Website: www.dovermarinahotel.co.uk

Food & Beverage Staff

Location: BEST WESTERN PLUS Dover Marina Hotel & Spa
Hours: Part of a 7 day week roster
Start: As soon as possible
Salary: Negotiable plus additional benefits depending upon experience
Position: Full Time

Description

The 4 star BEST WESTERN PLUS Dover Marina Hotel & Spa which is part of the Leaf Hotel Group, requires Food & Beverage Staff to serve our customers in the Waterfront Restaurant, the Waterfront Bar, the Waterfront Café, and 3 function rooms for meetings weddings and functions.

The hotel has a strong corporate and leisure business trade for the bar and restaurant and since its opening 3 years ago the hotel is continuing to gain a great name for weddings and events. As a member of the Food and Beverage team you will play a key role in delivering a high level of service to our customers.

We are looking for candidates with previous customer service experience preferably within a quality food & beverage operation. The idea applicant will have good communications skills, good presentation and be prepared to work shifts scheduled over a 7 day roster.

This is an excellent opportunity with a professional company who can offer excellent career development within the hotel and the Leaf Hotel Group.

Contact: Food & Beverage Manager
Telephone;01304 203 633
Address: Waterloo Crescent, Dover, Kent CT17 9BP
Email: frontoffice@dovermarinahotel.co.uk
Website: www.dovermarinahotel.co.uk

+ Front Office

Day & Night Front Office Receptionist

LOCATION: Best Western Plus Dover Marina Hotel & Spa
HOURS: Part of a 7 day week night roster
START: As soon as possible
SALARY: Negotiable depending upon experience
POSITION: Full Time
DESCRIPTION
Our guests expect the highest standards in customer service and we are looking for a Night Front Office Receptionist to enjoy our friendly team
The ideal candidates will have the following
• The availability to work evenings, weekends and Bank Holidays primarily between the hours of 11pm and 7am but also as part of the day rota with hours between 7am and 11pm
• A customer focused outlook
• Good communication skills and presentation
• A Minimum 1 years’ experience in the hotel industry would be desirable but not essential
• Experience as a receptionist in a branded hotel would be an advantage
• Knowledge of Brilliant Software would be advantageous.
The Duties includes:-
• Ensuring the smooth running of Front Desk operations such as Check in/Check out
• Dealing and processing incoming reservations
• Make sure all rates and rate codes are correct in the system
• Dealing with guest issues in an appropriate manner
• Assisting other departments whenever required
• Making sure the banking and cash float is reconciled at the end of each shift
All enquiries and applications should be E mailed or posted to the Front Office Manager

E mail: frontoffice@dovermarinahotel.co.uk
Address: Waterloo Crescent, Dover, Kent CT17 9BP
Website: www.dovermarinahotel.co.uk

Front Office Reception Staff

Location: BEST WESTERN PLUS Dover Marina Hotel & Spa
Hours: Part of a 7 day week roster
Start: As soon as possible
Salary: Negotiable depending upon experience
Position: Full Time

Description

Our guests expect the highest standards in customer service and we are looking for a Night Front Office Receptionist and a Day Front Office Receptionist

The ideal candidates will have the following:

The availability to work evenings, weekends and Bank Holidays. The Day Front Office Receptionist will be on a Rota for 7am to 3pm or 3pm-11pm shift
A customer focused outlook
Good communication skills and presentation
A Minimum 1 years experience in the hotel industry would be desirable but not essential
Experience as a receptionist in a branded hotel would be an advantage
Knowledge of Brilliant Software would be advantageous.
The Duties includes:

Ensuring the smooth running of Front Desk operations such as Check in/Check out
Dealing and processing Incoming Reservations
Make sure all Rates and Rate codes are correct in the system
Dealing with Guest Issues in an appropriate manner
Assisting other departments whenever required
Making sure the banking and cash float is reconciled at the end of each shift
All enquiries and applications should be Emailed or posted to the Front Office Manager

Address: Waterloo Crescent, Dover, Kent CT17 9BP
Email: frontoffice@dovermarinahotel.co.uk
Website: www.dovermarinahotel.co.uk

+ Spa

SPA THERAPISTS
LOCATION : BEST WESTERN PLUS Dover Marina Hotel & Spa
HOURS : Part of a 7 day week roster
START : As soon as possible
SALARY : Negotiable plus additional benefits depending upon experience
POSITION : 2 Part Time positions (Minimum 12 hours per week) or 1 Full Time position

DESCRIPTION

The 4 star BEST WESTERN PLUS Dover Marina Hotel & Spa which is part of the Leaf Hotel Group, requires 2 experienced Therapists part time or 1 full time Therapist to work in our modern Waterfront Spa.

The part time positions are offering a minimum of 12 hours per week employment.

The Waterfront Spa has a strong local customer base together with demand from our regular corporate and leisure hotel guests.

As a member of the Spa and Gym team you will play a key role in delivering a high level of service to our customers.

We are looking for candidates with previous experience in a Spa or Salon and who possess an NVQ level 2 & NVQ level 3 Beauty.

The ideal applicant will have good communication skills, good presentation and be prepared to work shifts scheduled over a 7 day roster.

This is an excellent opportunity work in a professional Spa which can offer excellent career development.

Contact:Spa Manager – Lauren Griffiths
Telephone: 01304 203 633
E mail: spa@dovermarinahotel.co.uk
Address: Waterloo Crescent, Dover CT17 9BP
Website: www.dovermarinahotel.co.uk

+ Food and Beverage

Food & Beverage Staff

Location: BEST WESTERN PLUS Dover Marina Hotel & Spa
Hours: Part of a 7 day week roster
Start: As soon as possible
Salary: Negotiable plus additional benefits depending upon experience
Position: Full Time

Description

The 4 star BEST WESTERN PLUS Dover Marina Hotel & Spa which is part of the Leaf Hotel Group, requires Food & Beverage Staff to serve our customers in the Waterfront Restaurant, the Waterfront Bar, the Waterfront Café, and 3 function rooms for meetings weddings and functions.

The hotel has a strong corporate and leisure business trade for the bar and restaurant and since its opening 3 years ago the hotel is continuing to gain a great name for weddings and events. As a member of the Food and Beverage team you will play a key role in delivering a high level of service to our customers.

We are looking for candidates with previous customer service experience preferably within a quality food & beverage operation. The idea applicant will have good communications skills, good presentation and be prepared to work shifts scheduled over a 7 day roster.

This is an excellent opportunity with a professional company who can offer excellent career development within the hotel and the Leaf Hotel Group.

Contact: Food & Beverage Manager
Telephone;01304 203 633
Address: Waterloo Crescent, Dover, Kent CT17 9BP
Email: frontoffice@dovermarinahotel.co.uk
Website: www.dovermarinahotel.co.uk